---
title: "Booking changed email template"
description: "A schedule change with the original and new times, and a choice to accept or change. Send it when a departure time moves."
url: "https://nextmail.sh/email-templates/booking-changed"
---

[Templates](https://nextmail.sh/email-templates.md)[Travel](https://nextmail.sh/email-templates.md#travel)

# Booking changed email template

A schedule change with the original and new times, and a choice to accept or change.

[Use this template](https://nextmail.sh/mail/templates?starter=booking-changed) [Use this template](https://nextmail.sh/signup.md?next=%2Fmail%2Ftemplates%3Fstarter%3Dbooking-changed)[Customize with AI](https://nextmail.sh/email-templates/generate.md?starter=booking-changed)

- **From**
  Northwind <hello@example.com>
- **Subject**
  Your flight to Lisbon has a new time
- **Preview text**
  Now Friday 13 November, departs 09:10. Accept it or ask for a different option by 6 November.

![Preview of the Booking changed template](https://nextmail.sh/email-templates/previews/booking-changed-desktop.webp?v=2174b0ed5cd0)

booking-changed.txt

```
Now {{newTime}}. Accept it or ask for a different option by {{respondBy}}.

{{companyName}}

Booking {{bookingReference}}

Your travel time has changed

The time of your {{journeyName}} has changed. Everything else on your booking stays as it was.

Original time

{{oldTime}}

New time

{{newTime}}

{{changeReason}}

Please reply by {{respondBy}}

If the new time does not suit you, ask for a different option and we will come back to you with alternatives.

Accept the new time [{{acceptUrl}}]

Ask for a different option [{{changeUrl}}]

You are receiving this because you have a booking with {{companyName}}.
```

Shown with sample values. The HTML and plain-text tabs keep the placeholders.

About

## When to send it

Send it when a departure time moves. It sets the original and new times one above the other and explains the change in a line. The reply-by date sits in a box above a button to accept and a link to ask for something else.

10 values to fill

## What each send fills in

Required values have to come with every send. The rest fall back to the default shown here.

| Placeholder | Kind | Required | Default |
| --- | --- | --- | --- |
| `{{companyName}}` | Text | Required | None |
| `{{bookingReference}}` | Text | Required | None |
| `{{journeyName}}` | Text | Required | None |
| `{{oldTime}}` | Text | Required | None |
| `{{newTime}}` | Text | Required | None |
| `{{changeReason}}` | Text | Optional | This is a timetable change, and it applies to everyone booked on this departure. |
| `{{acceptUrl}}` | Link | Required | None |
| `{{changeUrl}}` | Link | Required | None |
| `{{respondBy}}` | Text | Required | None |
| `{{unsubscribeUrl}}` | Link | Optional | None |

API

## Send it from your code

Create a template from this design once, then send it with the values for each message.

```
import { init, nextmail } from '@nextmail/sdk' init({ apiKey: process.env.NEXTMAIL_API_KEY }) await nextmail.templates.create({  name: 'Booking changed',  slug: 'booking-changed',  starter: 'booking-changed',  publish: true,}) const sent = await nextmail.templates.send('booking-changed', {  from: 'Northwind <hello@example.com>',  to: 'maya@example.com',  props: {    companyName: 'Fernway Travel',    bookingReference: 'FW-58213',    journeyName: 'flight to Lisbon',    oldTime: 'Friday 13 November, departs 07:25',    newTime: 'Friday 13 November, departs 09:10',    acceptUrl: 'https://example.com/trips/FW-58213/accept-change',    changeUrl: 'https://example.com/trips/FW-58213/request-change',    respondBy: '6 November',  },}) console.log(sent.id, sent.status)
```

Travel

## More templates like this

![Preview of the Trip itinerary template](https://nextmail.sh/email-templates/previews/trip-itinerary-desktop.webp?v=d1c90f996ef1)

### Trip itinerary

Every leg of a trip in date order, with the times and references travellers need.

6 styles

![Preview of the Check-in open template](https://nextmail.sh/email-templates/previews/check-in-open-desktop.webp?v=a7dbc7cd9167)

### Check-in open

A check-in notice with the booking reference, the flight, the bag allowance and the deadline.

6 styles

![Preview of the Trip starts soon template](https://nextmail.sh/email-templates/previews/trip-starts-soon-desktop.webp?v=342e3354c2f4)

### Trip starts soon

A pre-departure reminder with the departure in a date tile and a documents checklist.

6 styles

![Preview of the Application received template](https://nextmail.sh/email-templates/previews/application-received-desktop.webp?v=a43728e70ce0)

### Application received

Confirms an application arrived, with a status track and what happens next.

6 styles

Start from one

## Pick a design, change anything, and send it from your code.

Every template opens in the editor as blocks you can move, restyle or delete, and sends through the API with the values filled in.

[Open mail](https://nextmail.sh/mail/inbox) [Get Started](https://nextmail.sh/signup.md)[How templates work](https://nextmail.sh/features/templates.md)