Before you arrive email template

A pre-arrival email with check-in and parking details, and a link to send special requests.

Use this templateUse this templateCustomize with AI

From: Northwind <[email protected]>
Subject: Before you arrive on Thursday 12 November
Preview text: Your room is ready from 3:00 pm. Here is how to find us and where to park.

Preview of the Before you arrive template

before-you-arrive.txt

Your room is ready from {{checkInTime}}. Here is how to find us and where to park.

{{hotelName}}

Arriving {{checkInDate}}

Before you arrive

Your room will be ready from {{checkInTime}}. Here is what to know before you set off.

Address

{{hotelAddress}}

Parking

{{parkingNote}}

Checking in

{{checkInNote}}

Get directions [{{directionsUrl}}]

Special requests

Need an early check-in or a cot in the room? Tell us before you travel and we will do our best.

Send a request [{{requestsUrl}}]

Questions before you travel? Reply to this email and the front desk will answer.

You are receiving this because you have a booking at {{hotelName}}.

Shown with sample values. The HTML and plain-text tabs keep the placeholders.

About

When to send it

Send it two or three days before check-in. It covers the address, how check-in works and where to park, then asks whether the guest needs anything prepared, with links for requests and directions.

9 values to fill

What each send fills in

Required values have to come with every send. The rest fall back to the default shown here.

Placeholder	Kind	Required	Default
`{{hotelName}}`	Text	Required	None
`{{checkInDate}}`	Text	Required	None
`{{checkInTime}}`	Text	Optional	3:00 pm
`{{hotelAddress}}`	Text	Required	None
`{{parkingNote}}`	Text	Optional	Guests can park on site. Give your registration number at the front desk when you check in.
`{{checkInNote}}`	Text	Optional	Come to the front desk with photo ID for each adult on the booking.
`{{directionsUrl}}`	Link	Required	None
`{{requestsUrl}}`	Link	Required	None
`{{unsubscribeUrl}}`	Link	Optional	None

API

Send it from your code

Create a template from this design once, then send it with the values for each message.

import { init, nextmail } from '@nextmail/sdk' init({ apiKey: process.env.NEXTMAIL_API_KEY }) await nextmail.templates.create({  name: 'Before you arrive',  slug: 'before-you-arrive',  starter: 'before-you-arrive',  publish: true,}) const sent = await nextmail.templates.send('before-you-arrive', {  from: 'Northwind <[email protected]>',  to: '[email protected]',  props: {    hotelName: 'The Harbour House',    checkInDate: 'Thursday 12 November',    hotelAddress: '3 Wharf Road, St Ives, Cornwall',    requestsUrl: 'https://example.com/bookings/HH-205177/requests',    directionsUrl: 'https://example.com/harbour-house/directions',  },}) console.log(sent.id, sent.status)